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The importance of service by trained technicians using genuine Apple parts

For most customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair. These providers include Apple and Apple Authorized Service Providers, and Independent Repair Providers, who have access to genuine Apple parts.*

 

Repairs performed by untrained individuals using nongenuine parts might affect the safety and functionality of the device. Genuine Apple parts are designed to fit precisely within the device. Additionally, repairs that don't properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury.

About genuine iPhone displays

iPhone displays have been designed, tested, and manufactured for Apple quality and performance standards. This includes intuitive and responsive Multi-Touch, high brightness, great color accuracy, white balance, and performance for features like True Tone, Night Shift, and Haptic Touch.

The iPhone display is engineered together with iOS software for optimal performance and quality. A nongenuine display might cause compatibility or performance issues. For example, an issue might arise after an iOS software update that contains display updates.

Image by Tyler Lastovich

About genuine iPhone batteries

iPhone uses built-in, high-quality lithium-ion batteries. They're rigorously designed, tested, and manufactured to meet Apple quality and performance standards. These genuine Apple batteries have also been certified for safety.

Lithium-ion batteries are sensitive components and should be serviced with care. To avoid damage that could cause overheating, fire, or injury, only a trained technician should replace an iPhone battery. Repairs performed by untrained individuals using nongenuine parts might affect the safety of the device or might cause improper function.

Image by Simon Hrozian

About genuine iPhone cameras

iPhone cameras have been designed, tested, and manufactured for Apple quality and performance standards. This includes intuitive and responsive auto-focus, Portrait mode with advanced bokeh and Depth Control, and Portrait Lighting effects.

The iPhone camera is engineered together with iOS software for optimal performance and quality. A nongenuine camera might cause compatibility or performance issues. For example, an issue might arise after an iOS software update that contains camera updates or new camera features.

Verify our credentials

Independent Repair Providers have access to genuine Apple parts, tools, training, service guides, diagnostics, and resources. 

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